Frequently Asked Questions
Answers to the questions we hear most about e-waste pickup, data security, pricing and compliance.
General
Do you charge for e-waste pickup?
For most business loads the value of your old assets covers collection, so pickup is free. For very small or remote loads we share a clear quote before anything is collected.
Are you an authorised e-waste recycler?
Yes. Ecofusion holds UPPCB e-waste authorisation and Consent to Operate for our Mathura facility, is EPR registered, ISO/IAF verified and MSME registered.
How do you make sure our data is destroyed?
Every storage device is either wiped with certified sanitization software or physically shredded. You receive a Certificate of Destruction listing each device by serial number.
What documents will we receive after disposal?
A Form-6 passbook entry, a Green Certificate, a Certificate of Destruction for data-bearing devices, and an itemised asset report with payout details.
Do you pay for old laptops, computers and furniture?
Yes. Working and repairable IT assets, office furniture and metal scrap carry resale or material value, which we pay to you after evaluation.
Do you serve locations outside Delhi NCR?
Yes. We collect across Uttar Pradesh and other states, and handle multi-city pickups for companies with offices across India.
Data security
Is formatting a laptop enough to protect data?
No. Formatting leaves data recoverable. Certified sanitization or physical destruction is needed.
Can we watch our drives being destroyed?
Yes. Witnessed destruction on-site or at our facility is available, as well as photo and video proof.
Do you destroy SSDs and phones too?
Yes. HDDs, SSDs, flash media, tapes, phones and tablets are all covered.
Pricing & payment
How do you value our old assets?
We consider model, age, condition and quantity, and share an itemised valuation before pickup.
When do we get paid for buyback?
Payment terms are agreed in the quote — typically on the day of pickup or after evaluation.
Are there any hidden charges?
No. Any logistics or dismantling charges are shown in the quote alongside buyback value.
Compliance
Why should we use an authorised recycler?
E-waste rules require bulk consumers to hand e-waste only to authorised recyclers or registered producers. It also prevents unsafe informal recycling.
Can you help with vendor onboarding?
Yes. We share copies of our licences and registrations for your vendor onboarding process.
Do you provide documents for ESG reporting?
Yes. The Green Certificate, Form-6 entry and asset reports support ESG and sustainability reporting.
Responsible disposal starts here
Tell us what you need to dispose of and we'll get back to you promptly.